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Most people charge into their week without planning.
Without even knowing where they are going or what they need to get done.
Sound familiar?
Start Your Week Checklist
Everyone wants to be more organized and have less life friction during their work week.
However, most do not want to spend hours and hours managing their workload.
Here is a simple 10-step Checklist to help you start your week:
- Calendar – Checking your calendar should always be one of the first things you do. What appointments and deadlines are sneaking up on you? Not just this week but in the next two.
- Todo List – Your todo list should always have your back, but you have to look at it. Review your list before you start work so that you can determine your priorities for the day and week.
- Review Last Week’s Notes - Too many people charge forward without first taking a look back. Like your todo list, if you never look at your notes they can’t help you. Always review your notes from the previous week. Otherwise, you risk overlooking undocumented tasks, promised deliverables and other loose ends.
- Plan – Making a plan for your week can help avoid conflicts, overlaps, and other confusion. Use your calendar to not only schedule your time, but to block out your work.
- Prepare – Planning is good, but preparing is better. This is the extra effort that many don’t do. Planning your day is good, you know where you need to be. However, did you prepare for that meeting? Or gather the supplies for that client presentation? Ensure you do your homework.
- Get Something Done Early - Do an important or simple task right away. Many choose to follow Brian Tracy’s advice of “eating the frog” early. In other words, do something first that you don’t want to do. Either way, by getting a task done right away, you will build productivity momentum that will carry you forward.
- Do Something Your Weren’t Going to Do – Always add one thing from your Someday/Maybe list to your todo list. Otherwise, that list grows infinitely and becomes a Someday/Never list. Always do one thing that you weren’t going to do.
- Attack that Email – This one is going to bother some. Get into my email before I start my day? Yes. This is doubly important if you left your inbox full of stuff at the end of the previous week. Get your inbox cleaned up. Get emails filed and tasks added to your list. This is a perfect time to respond to emails or send delegated tasks. Your messages will be at the top of everyone’s inbox when they start their week.
- Clean Up Your Desk – A clean desk makes for a more productive workspace. Always dedicate 5-10 minutes at the start of your week to tidy up your workspace.
- Positive Attitude – The last and perhaps most important thing to prepare before starting your week is your attitude. It alone will determine much of what you accomplish. Even if you have an arduous path ahead, put on your positive attitude.
A Little Preparation
It doesn’t take much effort to get your week started on the right path.
A little bit of preparation can make all the difference in your week.
Do a few of these checklist items and you will be ahead of the pack.
Do them all, and you will amaze your family and co-workers.
And best yet, do them everyday…
Question: How do you start your week? Please share your list in the comments below.
People are stressed.
Work. Family. Kids. Friends. Extracurricular. Community. And more…
Sometimes it seems like too much.
However, the only thing that stresses people more than their work… is keeping up with their work.
Does your time management stress you out?
Structure or Stress?
I often see people whose organization (or attempt thereof) has taken over their lives.
They spend more time trying to be organized than they do being organized.
“The best time management system is the one that you forget about.
It becomes effortless and part of your daily activities and habits.”
Time management is supposed to simplify our lives.
Yet, many people cite their time management as a part of their stress.
Too Much Organization
Too much extra effort… too many tools… too much planning.
Is your time management too complicated?
- Too Much Effort – Does your system take so much extra effort that it becomes a chore in itself?
- Apps With Too Many Features – If it takes you 17 steps to record a task, that is too much. You have seen the apps that have more options than the control panel of a commercial airliner.
- Systems That Are Too Complex – Some of the most popular time management systems are so complex, they require a flowchart to explain. And then, I constantly read about people “falling off the wagon,” only to try and get back on. Simply put, they are non-sustainable.
- Techniques That Are Not Life Oriented – Time management should fit into our daily lives. After all, that is what it is truly about: life management. Yet, many tools and systems are not flexible enough to be used in our work and home lives.
- Busy But Not Productive – If your system is all about getting everything done, instead of the important, then you will find yourself burnt out. Endlessly spinning your wheels trying to accomplish things that may not have been worth doing in the first place.
Effortless Time Management
Your time management should be effortless.
It should ease your burden, not make it worse.
Time management should be a part of your life, not something you have to constantly get back on track.
Question: Is your time management system part of the solution or has it only added to the problem? Share your ideas in the comments below.
You may have told yourself that you don’t have time to workout today.
It may be a hectic one, or perhaps, it is way too over-scheduled.
However, I have news for you…
You do have time to work out.
It’s up to you, because it is always a choice.
Not Enough Time or Not Enough Will?
“I want to get into shape, but I don’t have time to workout.”
This is one of the top time management lies that we tell ourselves.
The truth is that you do have time.
What you are really saying is 1 of 2 things:
1- You don’t have the willpower to do it.
2- You are putting something else before your exercise.
“You can tell yourself that you don’t have time to workout…
But, what you are really saying is that something else is more important than your health.“
What are you telling yourself?
Finding the Time to Workout
Even in our busy society, you can find time to exercise.
You may have to get creative or sacrifice something else.
But, you can fit that workout into your day.
Here are 10 Reasons Why You DO Have Time To Workout:
- You May Have to Get Up Early - Many people tell themselves that they don’t have time in their day, yet they have the same amount of time as everyone else. You may have to use that time differently. It may require you to get up early to fit in your workout. You can be an early bird.
- First Thing in the Morning – The best time to workout is first thing in the morning. It gets your day moving. (Literally!) When you do your most important things first, it empowers you all day long. You will feel great starting your workday know that you have already done your workout.
- It Doesn’t Have to Be a Long Workout – Some use the excuse that working out takes too long. However, consistency is more important that duration when you are starting out. Short intense workouts are better than long effortless ones. Make sure you aren’t just go through the motions or you will just be wasting your time.
- Have a Workout Partner - Working out with a friend or workout buddy can be a great motivation factor. You are more likely to make it to the gym if you know that someone else is there waiting for you. You won’t just be letting yourself down, but your partner, as well.
- Time Shift Your Workout – If you want to save time hitting the gym, then don’t go during peak times. Just like avoiding rush hour, if you time shift your workout, you can save considerable time.
- Go the Extreme - There is not one right time to go to the gym. You may have to go the extreme depending on your schedule or obligations. When I was on shift-work, I used to workout at 3AM at a 24-hour gym. Do what you need to do depending on your circumstances.
- Don’t Overdo It – Many people simply try to overdo it with their workouts. Limit your early efforts or your will burn out or injure yourself. Start small and build to greater achievements.
- Working Out Increases Your Productivity – Often, I hear the people use the excuse that if they workout, then they will be too tired for their day. Well, you may be hurting for a time, especially if you have not been exercising for a while. However, you will pass the point that your workouts actually energize and improve everything else in your day.
- You Don’t Have to Go to the Gym - There is definitely some value, motivation, and benefit to actually going to a gym. However, if your time or resources are limited, why not workout at home? Or simply go outside for a run or walk? Sometimes the simplest answer is best (and quickest.)
- Just Do It, Even When You Don’t Want To - The most important way to ensure you have time to workout, is to do it even when you don’t want to. Those are the days that you need to prove your willpower. You are stronger than you think. Push yourself, especially when you don’t feel like it.
Make the Effort
You do have the time to workout.
Like everything else, you have to decide that it is a priority.
The rewards are tremendous.
Better health. Increased productivity. More self-confidence.
You have to ask, “How badly do you want it?”
Question: How do make time to workout during your busy day?
“If only I had more time in the day…”
Everyone wants more time in their life.
Well, you have time.
You just aren’t choosing to use it.
The Magic Hours
When people say that they don’t have time to pursue their dreams, they often say it is because there are not enough hours in the day.
I ask them, “What are you doing from 4 to 7 AM?”
I usually get incredulous looks, followed by threats if I affect their sleep time.
Then I ask, “How late were you up last night? …And what were you doing?”
This is usually followed by confessions of hours of TV or web surfing.
When I suggest they get up early to pursue their goals, most people say that they are not a morning person.
Yet, for most people, the early morning is one of the best times to do important things.
To workout… to write that book… to pursue that dream… whatever it may be.
The hours from 4AM to 7AM are magical hours.
Most people are sleeping.
This is when dreams get done…
Goals become real…
And the impossible happens.
What could you accomplish during these magic hours?
How Badly Do You Want It?
Every goal has a cost. Every dream requires dedication and sacrifice.
Are you will to do what is necessary to reach yours?
Or will it always remain… just a dream.
Here a 5 Ways to Use the Magic Hours to Reach Your Dreams:
- You DO Have Time – You have the time, you just aren’t using it wisely. Stop staying up til midnight watching mind-numbing TV or endlessly surfing the Internet… or worse. Get some sleep. Then get up early and get to it!
- Do What Others Will Not Do - Doing the extraordinary is not easy. If you want something badly enough, you have to be willing to do that which others will not. Successful people do things that most people view as impossible.
- It IS a Choice – “I couldn’t do that.” “I am not a morning person.” Wrong. You could do that… you just aren’t willing. You could be a morning person, but you choose not to be. Instead, work while others sleep.
- Pay the Price -You want your dream, but are you willing to pay the price for it? You have to be truthful with yourself. For example, you want to get in shape, yet you are not willing to get up and go running each morning at 5AM. Every dream has a price, they are never free.
- Early Gets it Done – Getting your important work done early is a powerful motivator. You will have accomplished more before others get up, than they will accomplish all day. While others are dragging themselves into work, you will have a spring in your step knowing that you have already done great things.
Find Your Magic Time
4-7AM.
This is magic time.
It is when uninterrupted work gets done…
It is when dreams get built…
It is when dedicated individuals pursue things that others choose not to do…
Stop having dreams and start making them happen.
Find your magic.
Question: Do you use the magic hours of the early morning?
We have all been in the meeting that won’t end.
(Or the interview from eternity…)
So, when things just keep going, how do you know when to stop?
How do you end the meeting that won’t end?
Why Are We Still Here?
If you work in a corporate environment, then you have probably been in too many meetings.
Most companies suffer from meeting-itis. Long and never-ending meetings.
But, do you really want to keep your highly skilled, highly paid team locked in a conference room while people debate the outcome of the latest reality TV episode?
Or some other trivial topic?
“The boss may feel that everyone in the meeting wants to hear about his expensive fishing trip…
But, many of his team are thinking about how they are going to finish their work…
And pick up their kids on time… make it to that date tonight… or just get home at a reasonable hour.”
When the meeting is over… it needs to be over.
How to End The Meeting
Ending meetings is easier said that done.
Some companies have a culture where anyone can call a meeting (very dangerous!) and every meeting is considered mandatory.
Meetings should: Have a purpose… be on the calendar with adequate notice… and be prepared for in advance.
And of course, they should end on time.
Here are 10 Ways to End the Meeting:
- Time is Up – Set expectations up front that the meeting will end at the designated time. No exceptions. If the time is exceeded, schedule a follow-up. Work fits the time allowed, and you will be amazed how much more productive a meeting can be if there is a set end point.
- Use a Visible Timer – Some groups have a meeting timer that is visible to all. This may sound a bit extreme, but it really keeps meetings moving! People will be more likely to stay on topic, and it becomes very apparent if someone is “running down the clock.”
- Stop When the Work is Done – I have seen hour-long meetings where the task at hand took only 9 minutes to complete. What happened next? The team spent the 51 minutes chatting about nothing just to fill the time. When the work is done, so should be the meeting.
- Allow People To Leave - Productive companies allow teammembers to leave when they need to. By setting this expectation in advance, individuals can excuse themselves with impunity.
- Ring the Bell - We use them in sports and school. If you must, set an alarm. When the bell rings, the meeting is over. Maybe our office buildings should have chimes that ring ten minutes before each hour. Hmm, doesn’t seem like such a bad idea…
- Work the Agenda – The vast majority of corporate meetings have no agenda. That’s like setting off on a trip without any idea where you are going. Set an agenda in advance or wait to meet until you have one.
- Use a Moderator – Very few companies use this method. However, an impartial moderator can keep things on track. Ironically, executive teams are one of the groups that can benefit the most from this suggestion.
- Regroup at a Later Time – Avoid letting the meeting run over and interrupt other obligations. If there is more work to be done, set a follow-up meeting. Most projects can benefit from a meeting break to allow teammembers time to take action on tasks.
- Stand Up for Overtime – When the time is up, all participants must stand for any overtime conversations. If you want faster meetings in general, try a “standing meeting.” People tend not to waste time when they are standing.
- Excuse Yourself – One of the best ways to end a meeting? Excuse yourself. (See #4) “I have another meeting” is a magical phrase. If you leave just because you don’t want to waste your time, then people get offended. But, if you have a another meeting…that is OK!
It’s Time To Go
When the meeting is over, it’s time to go.
Hold meetings to the allotted period.
Ensure that they end on time.
These simple actions will increase your meeting productivity dramatically.
Don’t stick around for the never-ending meeting.
When the meeting is over, the meeting needs to be over.
Question: How do you make sure that your meetings end on time? Are never-ending meetings a problem at your company?
Just like your productivity is contagious, so is your attitude.
Are you a source of positive energy to those around you?
Or are you a downer…? Bringing all those around you down to your level of unenthusiasm?
A positive attitude can be many things.
What does a positive attitude mean to you?
Positive Attitude: Do You Have One?
I used to work with a manager who always had a positive attitude.
He had a trademark answer to the passing question, “How are you?”
No matter what was going on that day, he would enthusiastically reply, “Excellent! How are you?”
It was always sincere, never fake. No matter the circumstances, he chose to be excellent.
“You don’t know the power of a positive attitude…
Until you have seen it change a bad situation to a good one through a simple kind act…
Or even a smile.”
You too can choose to have a positive attitude.
In fact, having a positive attitude is easier than you think.
It can mean many things…
21 Ways to Define a Positive Attitude
- It is looking adversity in the eye… and laughing.
- Getting what you get, and not pitching a fit.
- Enjoying the unexpected, even when it’s not what you wanted originally.
- Motivating those around you with a positive word.
- Using the power of a smile to reverse the tone of a situation.
- Being friendly to those you don’t know.
- It’s getting back up when you fall down. (No matter how many times you fall down.)
- Being a source of energy that lifts those around you.
- Understanding that relationships are more important than material things.
- Being happy even when you have little.
- Having a good time even when you are losing.
- Being happy for someone else’s success.
- Having a positive future vision, no matter how bad your current circumstances.
- Smiling.
- Paying a compliment, even to a total stranger.
- Tell someone you know that they did a great job. (And mean it.)
- Making someone’s day. (Not just a child’s… adult’s like to have their day be special, too!)
- It’s not complaining no matter how unfair things appear to be. (It is a waste of time… instead do something!)
- Not letting other people’s negativity bring you down.
- Giving more than you expect to get in return.
- Being true to yourself… always.
The Power of Positivity
Your attitude determines most of what you experience each day.
Yet, it is something that is easy to neglect.
Be someone who others want to be with, because you lift their energy, attitude, and spirit.
Be someone who you would want to be around.
Choose to have a positive attitude.
Today, choose to be excellent!
Question: What does a positive attitude mean to you?
Listen… do you smell something?
That is the smell of productivity.
You can almost sense it in the air when you enter the workplace of an efficient company.
It’s Like Magic
If you have ever worked with an efficient team, you know what it feels like to be part of a well-oiled machine.
Things are moving.
Things are humming.
Things are getting done.
“When a team is productive…
Everything seems effortless…
Everyone knows their part…
Work and creativity flow… like magic.
Competitors and other teams can’t compete or keep up.”
It feels great to be part of such a team or environment.
Smells Like Productivity
So, what does productivity smell like?
- People Don’t Care About Schedules – No one cares when others are coming or going, just that the work is getting done. No one blinks an eye when Justin comes in at 9:30 or when Sally leaves at 3:30.
- No One Is Worried About “Whose Job It Is” - Everyone has their part and knows it. No one is worried about others pulling their weight. They also know that the team wins together.
- People Are Allowed to Say “No” - Team members can say “No” when appropriate. To meetings, to tasks, to their boss, and even to customers when necessary.
- Minimal Email – You might assume that a productive team would have messages buzzing. However, the highly efficient team knows the right tools for the job. They don’t send email when a phone call or text message is the right medium. Nor will they engage in email Ping-Pong when there is work to get done.
- No Pushers - When there is work to get done, it gets done. You won’t find any task-pushers, procrastinators, or mindless delegation on these teams.
- Few Regular (Repeating) Meetings - Meetings are only called when action is needed. And never to just update the team. You will not find many standing meetings on the calendar.
- Regular Team Bonding Events – Teams that work hard, play hard. And I am not talking about “going to the bar.” When was the last time your team had fun together? Often, you don’t even need to leave the office.
- Fire Drills Are Rare – You won’t find many fire drills in these environments for two reasons. One, they are on top of their work, and two, they know the difference between an urgency and a fire drill.
Does this list sound like your workplace?
It’s in the Air…
When a team is productive… everyone knows it.
They can sense it. Feel it.
There’s just something palpable in the air.
And yes, it smells good in here.
Question: Can you sense the productivity in your workplace?
You forgot that thing you were supposed to do for your boss.
And that favor your were going to do for a friend.
Or even to pay that bill that was due.
Is “forgetting” one of the main reasons you don’t get things done?
How good are you at remembering what you need to do?
Don’t Say You Forgot
The second worst time management excuse, behind “I don’t have time,” is…
“I was going to do it… But, I forgot.”
Are you guilty of saying that you are going to do something and then don’t because you forgot?
Forgetting is not an excuse, it is a root cause of your productivity issues.
Whether it is todos, appointments, obligations, or bills… forgotten tasks often cause more work down the road.
10 Ways to Stop Forgetting
We all want to stay on top of our tasks and obligations.
What we need are good habits and strategies to remember what we need to do.
Here are 10 Ways to Stop Forgetting & Get More Done:
- Set an Alarm – We all have alarm clocks on our phones, yet few of us use them. Setting an alarm is the simplest way to remind yourself. Need to call that customer back by end of day? Set your alarm for 5PM. A simple alarm is the down and dirty way to jog your memory.
- Put it On Your Calendar – Calendars are often underutilized. Don’t just make appointments for meetings, but also for tasks that you need to do. This not only reminds you, but has the added benefit of allotting time to get the work done.
- Write it Down (on Your Todo List) - What do you put on your todo list? Many people only write down the big things. Ironically, the big things are usually pretty easy to remember. It is the small ones that you need to write down. Put it on your list… that is what it is for.
- Set a Reminder – Alarms are great for one-offs. However, for regular or repeating tasks go ahead and set a reminder. For example, I have a reminder on my iPhone that goes off every Wednesday at 7AM to tell me to put the trash out. 9 times out of 10, I have already put it out. But, the few times I hadn’t… it worked like a charm. (BTW, Siri makes it very easy to do this.)
- Do It Now, So You Don’t Have to Remember Later – This one sounds like cheating, but the best way to avoid forgetting a task is to do it immediately. When appropriate, do small tasks right then and there. If it is only going to take a few seconds or minutes… Just Do It Now.
- Have Someone Else Remind You – A little accountability goes a long way. Have a family member, friend, or even co-worker hold you to performing a certain task. (BTW, kids are very good at this… my 8-year old son reminds me of things I “said I was going to do” all the time…)
- Put It On Automatic – One of my favorite ways to avoid forgetting tasks is to put them on automatic. Set and forget. This works great with AutoPay for bills. Get creative, you will be surprised how many things you can automate. For example, every six months Amazon automatically sends me a new water filter for my fridge. I don’t have to remember or even go out and get one.
- Don’t Say Yes In The First Place – Want to avoid forgetting that favor that you promised? Or that extra task you agreed to take on? One of the best methods is to say “No” in the first place. If you are overloaded with your own work, don’t agree to take on more. You are just setting yourself up to disappoint others.
- Have Someone Else Do It – If you can’t do it, delegate appropriate tasks. However, just remember that when you delegate, you still have to remember to follow-up. After all, you can delegate the doing of the task, but not the accountability.
- Use Your List! – Your todo list should be your best friend. It should remember so that you don’t have to. If you are following rule #3, then your list will have your back. When your list reminds you of something you forgot, you know it’s working.
Remember Your Work
Don’t let your memory be an excuse for not getting things done.
With discipline and a few strategies, nothing will slip by you.
In fact, you’ll start to scare people with how on top of things you are.
Now excuse me, I have to go look at my todo list…
Question: How do you remember your important tasks?
Walk the talk.
A skill that has been lost by many.
Simply put, doing what you say.
Many people (and companies) these days seem to have forgotten this simple concept.
Instead, we live in a daily environment of broken promises, unfulfilled statements, and even outright lies.
Do you do what you say?
Walking the Talk
The “talk” is what you say you are going to do.
The “walk” is what you do.
People love to talk the walk.
They love to tell you what they are going to do.
However, when it comes to actually doing, not many have the discipline or resolve to walk the talk. To do what they said they would.
Talking is easy.
Doing is hard.
Doing what you said you were going to do… is harder still.
Do what do what you say you will?
Or do you do a lot of talking and not much follow-up?
Doing What You Say
We mislead ourselves. We mislead others.
Sometimes unintentionally. Sometimes on purpose.
Here are some tips to help you walk your talk:
- Doing Instead of Talking - There is a time for talking, and a time for doing. Make sure you know where one stops and the other begins. Doing something now, is almost always better than doing nothing.
- Say No – Instead of making a promise that you know you’re not going to keep, say “No” at the outset. This applies to the promises we make to ourselves, as well as others. Don’t make a promise that you know you can’t or won’t keep.
- Consider Your Reputation – We all have a time management reputation. Do people view you as reliable? Do they know and expect that you will do what you say? Your actions determine how others view you and ultimately how they treat you.
- Don’t Lie to Yourself – We often think the act of lying to ourselves is harmless. After all, we are not hurting anyone else. That is a shortsighted view. Your impact on yourself inevitably affects those around you. This is true at work, at home, and in your community.
- Broken Promises – This is lying to others. Don’t do it. Once you start, it is hard to stop. Often people, and more often companies, don’t think that others will notice their unfulfilled promises. Nothing could be further from the truth. Others may not be telling you about your broken promises but they are aware. (See #3)
- You CAN Change Your Talk - Often, people feel trapped by their statements. They say one thing and then circumstances change. That is OK. You can change your “talk.” The important thing is that you have to tell people.
Tell the Truth
Don’t tell me what you are going to do.
Instead, simply do what you say.
Tell the truth.
To your team. To you family and friends.
And of course, to yourself.
Question: What do you say you are going to do, that you don’t do?
It’s going to be a chaotic day.
How do I know? It’s Monday.
OK, joking.
But, I do predict that today will be filled with the normal last-minute tasks, fire drills, and unforeseen events.
So, how do you keep yourself from being swept away in the stream of chaos?
How do you remain calm while others are rushing and panicking?
There’s a Problem… Panic!
When things don’t go as planned, how do you react?
Are you the calm one who works to fix things?
Or the one running around like Chicken Little screaming that the sky is falling?
If you can keep your head when all about you
Are losing theirs and blaming it on you;
I still vividly remember an incident that happened in my first consultant job after I got out of the Navy.
The story begins one day when one of the software programmers lost his mind.
He was screaming and yelling in his cubicle. You could hear it all the way across the office.
Other people were losing it too… simply because this individual was losing it. They were panicking because he was swearing and yelling.
On the flip side, I was kind of chuckling. I had heard worse across the dinner table while in the Navy. I walked down to see what was going on and how I could help.
Most people were scattering or hurriedly going the other direction.
Dave, the programmer, was physically and emotionally spent by the time I got to his cubicle. He was slumped in his chair. Most people had deserted or cleared the area. I think he was happy that I sat down. I am not sure I said anything, but he explained what had happened and how another individual had caused him to lose several days worth of work.
When he was done venting, we made a few jokes about the situation. There wasn’t anything to do except start again. We planned how we were going to reconstruct the missing work.
Within a week the project was not only back-on-track, but in better shape than before the incident.
How to Keep Your Head
Getting upset or alarmed can seem like natural reactions to a problem.
Here are a few tips to help you remain calm in the face of the storm:
- Don’t Panic – You are better able to find a solution if you aren’t panicking. If you can keep your head when others are losing theirs, you will be able to make a clear decision in the chaos.
- There Aren’t Many True Emergencies - My time as a Naval Officer taught me about true emergencies. In the military, when there is a problem, people can get hurt or die. This is not usually the case when the office copier or email server goes down. Keep things in perspective. There are very few true emergencies in life.
- Less Talking, More Doing - Many people will spend time talking about the problem. Be the one that does something about it. I have seen executives talk about problems while their entire company burned down. Stop critiquing the fire and grab a bucket of water.
- Avoid the “Fight or Flight” - When you are stressed, your body will want to go into “fight or flight.” Your body was designed to keep you safe from danger, but its natural reflexes aren’t always the best solution against a project gone awry. Keep your emotions in check and ensure that your physical reflexes don’t make bad decisions for you.
- Head Into The Problem – While everyone else is running away, true leaders walk into a problem. Sticking your head in the sand only makes things worse. Instead of trying to ignore the situation, get to the heart of the issue as soon as possible. Only then can you address it.
How Will You React?
When you find yourself ready to lose it, take a step back.
Ask, “Is this truly an emergency?”
Keep your head when others are losing theirs.
And you’ll find that you are that much closer to a solution.
Question: How do you react when there is a problem? Are you able to keep calm or do you panic?